Get Help with Scrollport
We're here to help you make the most of your bookmarking experience
Frequently Asked Questions
How do I install Scrollport?
Visit the Chrome Web Store and click "Add to Chrome". The extension will be available immediately after installation.
How do I bookmark text?
Select any text on a webpage and either right-click to use the context menu or use the floating "Add to Scrollport" button that appears.
Can I bookmark text from any website?
Yes! Scrollport works on all websites and supports cross-site navigation, allowing you to jump to bookmarked text from completely different sites.
How does cross-site navigation work?
Click any bookmark in your sidebar, and Scrollport will automatically switch to the correct tab and scroll to the exact location of your bookmarked text.
Is my data private?
Absolutely. All bookmarks are stored locally in your browser. We never collect, store, or transmit your personal data or browsing history.
Can I export my bookmarks?
Yes! Export individual bookmarks or all bookmarks to PDF, Word, or Markdown formats for external use.
Does it work with AI chat sites?
Yes! Scrollport is specially optimized for Grok, ChatGPT, Gemini, Claude, and other AI platforms with intelligent text matching algorithms.
How do I organize my bookmarks?
Use color coding for importance levels, drag and drop to reorder, and search through your bookmarks instantly.
Why isn't the extension working on some sites?
Some sites may have strict content security policies. Try refreshing the page or checking if the extension is enabled for that site.
How do I update the extension?
Extensions update automatically through the Chrome Web Store. You can also manually check for updates in chrome://extensions/.
Troubleshooting
Extension not appearing
- Check if Scrollport is enabled in chrome://extensions/
- Refresh the page and try again
- Restart your browser
Bookmarks not saving
- Ensure you have sufficient browser storage space
- Try clearing browser cache and cookies
- Reinstall the extension if issues persist
Cross-site navigation not working
- Make sure the original tab is still open
- Check if the website has changed its layout
- Try re-bookmarking the text